Have questions about your account or need technical assistance? Our team is ready to assist you.
Speak directly to a representative.
1-800-555-0199
Mon-Fri: 8am - 8pm EST
For general inquiries and support.
support@JDM Alliance.com
Response time: 24 hours
Quick answers to common banking questions.
You can reset your password by clicking "Forgot Password" on the login screen. You will need your debit card number and the email address associated with your account.
Our routing number differs by region. For most domestic wire transfers and direct deposits, use 123456789. Please check your specific account details in the mobile app for confirmation.
Please call us immediately at 1-800-555-0199 or log in to the mobile app and select "Freeze Card" from the card settings menu to prevent unauthorized transactions.
Standard accounts incur a 2.5% foreign transaction fee. However, our Prime Plus and Premier checking accounts offer fee-free international withdrawals.